Lukman Hakim

Getting ‘Error’ popup: ‘Failed to load PDF document’ while executing Purchase orders in the ‘Change Purchase Order’ and ‘Approve Purchase Order’ tiles in Fiori.

 SAP Netweaver

1. Change existing PO in change PO tile or approve a PO in approve PO tile.
2. Save the PO, PO should get saved.
3. New tab opens in browser, URL called: http(s)://<host.domain>:<port>/sap/bc/bsp/sap/frontend_print/?sap-client=…….
4. Get ‘Error’ popup: ‘Failed to load PDF document’ (as per above screenshot)
5. For a more information error message
6. Start transaction SICF on the respective backend system
7. Open the corresponding tree nodes for the service you would like to test i.e webgui> default host ->sap -> bc -> gui -> sap -> its -> webgui
8.  Select ‘Test service’ from context menu of the service nodei.e: Right ‘Click’ -> Test Service
9. This will launch the webgui service in the browser – from here logon to system again.
10. Call the “Change Purchase Order” app; transaction: ME22N / ME29N
11. Follow steps above for the PO.
12. New tab opens in browser, URL called: http(s)://<host.domain>:<port>/sap/bc/bsp/sap/frontend_print/?sap-client=…….
13. ‘Error’ popup: ‘File does not begin with ‘%PDF-‘

Printer is not correctly configured.

In order to create a PDF, a PDF device type needs to be used.

Web-based documents are printed out via PDF.

The document must be printed out on a printer with device type PDF1.